Strictly enforced. Do not book before reading!
• Failure to pay on or before your event date will be taken as a BOC and your material will be on risk of being disregarded.
• No Checks
• Pre Shoot time goes to your running time. (Payment is due during pre shoot)
• Payment must be given in full before event. 10 days prior
• Full turn around time is 5-15 weeks after event
• If your event timelines are not long we are not responsible for example normal ceremony is one hour, normal special dances are one hour but if your events ceremony is 10 minutes and dances are only 20 minutes that’s all we will capture it’s not our responsibility to try make your event video longer filming nothing going on please keep that in mind we only film all the special and important moments
• We do not stay at events after 10:00pm.
• Anything that is not package 2 will not have a full team at event.
• Any promo packages have the pre shoot the same day! Not before! Promo packages are 4-6 hours most times only 5 hours if party is running after 10pm (count pre shoot in your total run time)
• We are not obligated to send you all files unless your package states that.
• Promo packages include highlight video not a full event video
• Our actual rate is 400 an hour with out promos and minimum is 5 hours
• You don’t receive material until after event unless your package is #2
• We are not required to answer text or calls or DMs after 3:00pm or before 11am and you will be responded to in the order received.
• We have a strict no refund policy